Great place - Customer Service Representative (CSR) AnswerFirst Employee Review

5.0
10 Sept 2024
Recommend
CEO approval
Business outlook

Pros

This is a Great place to work. They work with you and Hours. It’s like a Big Family

Cons

The Medical Benefits could be better but otherwise a Great place to work

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AnswerFirst Response
1y
Thank you so much for your positive review and for being a valued member of our team for several years now! We're thrilled to hear that you feel like you are a part of a our big family here and appreciate the flexibility we offer with the hours. We also acknowledge your feedback regarding our medical benefits. We're continuously working on ways to enhance our benefits package and will certainly take your comments into consideration as we evaluate future improvements. We would love to know more on what you feel is lacking in the current plans so we know where the improvement is needed. Thanks again for your dedication and for sharing your experience. If you ever have more suggestions or need anything, please don’t hesitate to reach out to HR!

Explore other reviews about AnswerFirst

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company, great people to work with. Flexible schedule, and great management.

Cons

Call volume can be hectic and the script can be rigid at times. Also, pay can be better.

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I love the Schedule flexibility

Cons

Wish it were weekly and hourly Pay

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