employer cover photo
employer logo
employer logo

Ascend Software

Is this your company?

Outdated software with out of touch leadership - Anonymous employee Ascend Software Employee Review

1.0
19 Jan 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Fully remote * Somehow still has some of the nicest people I had a chance to work with outside of leadership. If only they were listened to, paid what they deserve, and had leadership that cared about their work-life balance. * Interim CTO Kevin was incredible to work with

Cons

* Employees are frustrated, fed up, tired, and overwhelmed, and it's felt through the whole organization. * Most of the code is over 20 years old and the UI looks like it was made in the 1990s. Enterprise companies are relying on this tool that constantly breaks, and their frustrations are taken out on the employees. * Goals are consistently set and missed. Deadlines are promised to customers and not fulfilled. * Team members are overworked and underpaid. People are given 3 - 4 job responsibilities at once, presenting more and more work as "opportunities for growth" without promoting or providing more compensation. * Leadership does not demonstrate trust or show appreciation for their employees * Do not promote, hire/fire, or manage the company by their values. Those in middle management are either "yes" people or they're demoted or removed * The CEO can be openly demeaning to employees, either when they are present or when they are not present. * There is a strong bias towards young white male leadership. There was more than one occasion where someone on the leadership staff made a derogatory comment or inappropriate comments to the women at the organization, who were severely outnumbered.

Explore other reviews about Ascend Software

5.0
31 May 2023
Recommend
CEO approval
Business outlook

Pros

It's a fantastic small company with close knit relationships and people that genuinely care about each other.

Cons

As a small company, today's chaotic business climate is just plain scary, although they've weather it well so far.

2.0
18 Jul 2024
Recommend
CEO approval
Business outlook

Pros

There are some good benefits like summer Friday's and lifelong learning reimbursement. The people, outside of the senior leadership team, are some of the nicest and most genuine people I've interacted with at any company.

Cons

Senior leadership. They aren't looking out for their employees. The good benefits are lures for new employees, but once you're in the company they don't care about you. Transparency and openness are rewarded with cold shoulders from senior leadership and eventual layoffs if your thinking isn't in line with theirs. HR does not seem to be there to look out for the employees, they are there to look out for the senior leadership only. "Anonymous" reviews are requested, but rarely are anonymous with comments made by the CEO and COO repeatedly if they are given poor reviews.

3
See reviews by: Helpful|Rating|Date|All