5 years behind the competitors in the UK - Sales Ascom Employee Review

Fragmented department . Contracts, documents and CRM all over the place..service team and solutions team can't get on and sales are taking the hit by the customer. Feel bad for the customers as quotations take for ever to get sorted. Hardware and software are good but very disjointed messaging. Other competitors are already ahead of the game. High turnover due to low moral. Contracts are being renewed without considering business opportunities. Really stretched business with very little support. Company aren't aware of their competitors and what they do.