Good benefits but not TEAM anymore - Support Engineer Atlassian Employee Review

2.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Higher salary than the average, good stock option package, remote work up to 3 months per year, very nice office. Very nice people and colleagues

Cons

The "TEAM" Paradox: Despite great colleagues, the performance system actively punishes collaboration. Flawed Metrics: Semi-annual PIs are misleading and don't capture overall contribution or value. Punishing Time Off: Work queues and SLAs keep running when you're on holiday or sick leave. No Grace Period: Missing an SLA while on approved sick leave often counts against your review. Forced Competition: Engineers are incentivized to compete against teammates for better individual scores. Stifles Help: This competition actively undermines the genuinely helpful and kind culture. Management Advice: Shift evaluation focus from individualistic metrics to team-based success and shared goals.

Explore other reviews about Atlassian

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Start up vibes great people

Cons

Lots of things currently shifting due to acquisition

3.0
30 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Amazing people, I loved the core values, competitive salary, great benefits

Cons

I want to start by saying I am not bitter or angry. Working for Atlassian was a whirlwind. I was there for 11 months before being laid off via email. In my time there, I went through 2 re-orgs and 3 managers. It just always felt like being on a hamster wheel… in a hurricane. Today I received an email 7 weeks after I was laid off that started with, “ Congrats on your first year at Atlassian—we know that's a huge accomplishment and are beyond thrilled to be celebrating with you!” It was a bummer to receive that, to say the least, but it included a link to leave this Glassdoor review to “ help provide invaluable insight to future candidates and help us to improve your experience as an employee continually.” so here I am. My advice is to do proper change management of your automated emails when you layoff 5% of your workforce so that emails like this aren’t sent to hard working former employees that you eliminated congratulating them on a milestone they never reached. I know this wasn’t intentional, but it hurt.

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