Truly lovely people, but shocking work/life balance if in Sales - Anonymous employee Audley Travel Employee Review

3.0
28 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Audley really do such a good job at hiring the nicest people. 2. If you have a good manager (assuming you're in Sales) they will allow you the space to run your own ship with appropriate guidance. Though I have heard there are micro-managers (they also get a bonus based on their teams performance). 3. There are lots of department and company wide events and incentives on top of usual commission. Clearly they are aware of how hard sales is and what is expected. Often the rewards however aren't that great unless you are a Turbo/Elite and taken very good care of.

Cons

1. The company has changed a lot in the past couple of years. It has become increasingly more corporate and sales driven when it wasn't so aggressive before. 2. Overtime is mandatory to complete tasks and drive uncompetitive industry sales. Overtime is acknowledged by managers as an unspoken given. Overtime is unpaid, but you can often work 'flexitime'. 3. Favouritism is a thing (though travel sales has always been that way). You have to be seen as a team player and be liked. There is also an unhealthy toxic positive work ethos along with 'bro' in-person office culture (especially in the London office). 4. Working from home is now frowned upon for new starters or current employees wishing to switch. 5. Turbos/Elites are taken very good care of. They are given the best leads in order to keep them sweet. 6. There is a pretty high turnover of staff in general and HR only care enough to do their job. 7. Audley consistently loses out on sales due to other companies being more competitive (Audley mark-up is insane).

Explore other reviews about Audley Travel

5.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

People and job benefits and perks are amazing!

Cons

UK owned company leading to some disconnect between the US market and UK run business

2.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The people who work here are generally fun and interesting, the product available is high-quality, generous PTO, decent flexibility with hybrid working, FAM trips.

Cons

There is very little opportunity for growth if you are successful in sales in this company. Taking a management position would be a major step back financially if you succeed in sales. The executive leadership team treats employees like children and are not very transparent in their decision making. Sales management team is wonderful, but there is a major disconnect between higher leadership and the sales teams. Senior specialists who have made significant contributions to the business over many years are treated like a number, not a person.

3
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