Sadly in free fall decline. - Account Manager Autotrader Employee Review

1.0
6 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Save as you earn share schemes pretty good.

Cons

I’m not sure where to start, I agree with most the poor rated GD reviews on here, the culture has shifted over the last few years for the worst, once a great place to work but now its dreadful , the work load you are expected to deal with is ridiculous, and if you like be super micro managed then this is the job for you, the middle management will peck you to death and make your time at work as miserable as possible, the pay rises are terrible here around 3% so not even in line with inflation while the top jobs give themselves 130% wage rises, there is the free share schemes which is how the justify a poor wage increase but you need to wait 3 years for the benefit and it’s mostly been wiped out by the steep decline in share price. Company moral is at an all time low, nearly everyone I speak to has had enough and are actively looking for a new employer, there has already been some great people leaving and Im afraid we will see a whole lot more over the next few months. So to sum up if you enjoy lower pay, work loads to make your eyes water, no thanks from the middle management and no acknowledgment from senior leadership then Autotrader could be the place for you.

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Autotrader Response
5mo
We hear your feedback, and Bex or Neil (or both) would welcome a conversation with you about it, so please don't hesitate to get in touch with them.

Explore other reviews about Autotrader

5.0
10 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Work-life balance is amazing. Everyone is open to communication. You can talk about any issue with your manager without hesitating.

Cons

Everything is too structured. You cannot improve yourself too muchç

1
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Autotrader Response
1y
Hi there, thanks so much your 5* review and contribution to our Glassdoor page, it's very much appreciated! Lovely to hear you find the work-life balance amazing and the open communication, music to our ears and exactly what we strive for. We also appreciate your constructive comment around structure, are you referring to a career path or the work you do? Be good to hear more and how we can help understand that. Thanks again and we hope you continue to enjoy life at AT!
1.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Whatever was good about Autotrader is long gone by now

Cons

This place is a masterclass in corporate hypocrisy. Leadership constantly congratulates itself on being “inclusive” and “people-first,” but anyone who actually works here knows that’s just branding. Feedback is supposedly encouraged, yet when employees raise real concerns, management either ignores it completely or shuts it down if it doesn’t fit their narrative. They just doesn’t listen, or don't want to. Decisions are made behind closed doors and then pushed down with the expectation that everyone should just smile and accept them. When employees try to question things or suggest improvements, they’re labeled as “not aligned with the culture.” In other words: agree with leadership and keep quiet or go home. What’s most frustrating is the huge gap between the company’s public image and the internal reality. They love talking about diversity, inclusion, and open dialogue in external messaging, but internally many employees feel unheard and sidelined. It’s hard to take those values seriously when management repeatedly proves they don’t practice them. And if you post on Glassdoor? Don't you dare! Morale is low because people feel like their voices don’t matter. The leadership team seems far more interested in protecting their image than actually fixing the issues employees keep raising.

32
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Autotrader Response
2mo
We acknowledge your review and the feedback you have submitted.
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