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      BT Group

      Engaged employer

      BT Group reviews

      Just terrible - Customer Service Representative BT Group Employee Review

      2.0
      2 Sept 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      pay was fine i guess through covid

      Cons

      targets for customer retention. targets for customer upgrades. targets for how many targets you hit. targets for not hitting enough targets.

      Explore other reviews about BT Group

      5.0
      6 Jun 2026
      Checkout operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good money, so good money

      Cons

      Long hours very long hours

      3.0
      27 Jun 2026
      Threat analytics manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people there were great.

      Cons

      The company doesn't seem to understand the current security market.

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