Customer Service Specialist - Customer Service Associate Best Buy Employee Review

1.0
17 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Benefits are okay..... nothing too great.

Cons

Management is absolutely horrible. Favoritism runs very high so if you don't kiss a manager's butt, you will not get any hours. Employees are also terrible. There are too many large egos who each think they should be running the store, when they don't. Pay is not competitive. This is the worst employer I've ever had the misfortune of working for.

Explore other reviews about Best Buy

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good leadership, willing to work with you, good spirits, result driven, lot of fun

Cons

The normal cons with any sales job

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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