Not all stores are created equal, but one may me right for you - Geek Squad, Agent (CIA) Best Buy Employee Review

4.0
10 Aug 2009
Recommend
CEO approval
Business outlook

Pros

You may have a store blessed with Culture for their Geek Squad precinct and truly know what it's like to have a satisfying work environment. You get to know your peers, and have a "best friend at work". I know I have several. There is opportunity for advancement, but you have to be willing to make the effort and go the extra mile. If you work hard and set goals with your leadership, they can help you. More often than not, people don't care and thus don't get things done.

Cons

Not every store is equal. You may unfortunately be stuck with a store that is rooted in older processes. As they say, it's the GM's box and they decide what happens. While I haven't experienced this personally, I can say that if you work with your immediate leadership to adjust the problem, then you will be okay. Its true, they have to look after numbers as it's how they're measured against. If you can present a proper business case as to why "x" process will result in more $$$, than they have no problem helping you out.

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5.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

They have really good pto

Cons

Must be good at sales

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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