Great employee discount, poor management structure - Customer Services Representative II Best Buy Employee Review

1.0
6 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Great employee discounts on most items.

Cons

Too much gossips and lots of different social circles. Everyone is talking behind each other. Poor management structure in this store. Every manager is telling you different ways of doing things.

Explore other reviews about Best Buy

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, good culture and fun people to work with

Cons

Upward mobility can be limited

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

See reviews by: Helpful|Rating|Date|All