Competitive retail and tech support - Sales Consultant Best Buy Employee Review

4.0
31 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Like most jobs, your experience will really depend on your management and your team. Fun environment where there is always something new to learn. A wide variety of functions can make your day interesting. I’ve heard full-time has decent benefits but don’t have any experience as I am part time.

Cons

Credit card and membership pushing can be absolutely draining. Hard to balance good experience and service with the constant push to reach certain goals. Customers are told to expect a premium experience and expert advise but we are no longer trained to provide this. There’s of course the usual complaints that come with retail, but with the more competitive environment it adds that extra layer of pressure that can make or break your career with best buy.

Explore other reviews about Best Buy

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Did what they said they would

Cons

No issues happy while was there

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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