Solid benefits but... - Geek Squad Manager Best Buy Employee Review

4.0
3 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Excellent benefits. Probably the best benefits in a retail setting. 401k with employer match. Employee Stock Purchase Program with discounted company stock. Excellent range of healthcare options. Better pay than most of what I've seen in the retail industry. If you've been looking to get into sales or IT, becoming an Advisor is a great way to learn how to sell and Geek Squad is a great way to start in IT, though, you may have to accept another position within the company before getting into Geek Squad as it's the most competitive department and positions are typically given to those within the company who have worked to attain them.

Cons

It's retail. Need I say more? The current situation is low staffing, layoffs, low hours, and being forced to work in areas of the store you're not familiar with either to have enough hours on your paycheck to cover your bills or simply because there is nobody else to work those areas. Customers and Clients used to be able to walk into Best Buy and get specialized help from experts in their respective areas, be it home theater, computing, smart home, appliances, etc. Now everyone is expected to be a jack of all trades and a master of none. But that's to be expected when you put the Chief Financial Officer in charge of the entire company.

Explore other reviews about Best Buy

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment Cohesive structure from corporate to store

Cons

Sometimes irregular schedule Overly pushy on Credit Card applications

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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