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      Bitsight

      Engaged employer

      Bitsight reviews

      Great colleagues but poor management and low pay - Customer Success Manager (CSM) Bitsight Employee Review

      2.0
      25 Mar 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great colleagues and good PTO. The my days are great!

      Cons

      Consistent mismanagement and mismanagement. The compensation structure is lackluster at best for employees that are pushed hard to take on more work and then left with a minimum salary increase and a pat on the back. I’ve had a front row seat to watch a once great company, start going downhill fast.

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      3.0
      9 Jun 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      - Lots of opportunities for cross-functional work/working with senior-level SMEs - EOY Bonus (usually) - Great benefits (Flexible PTO policy/stipends)

      Cons

      - Exec suite does not care about you! - Pay is not competitive; was paid significantly less relative to market for experience (didn't realize this until too late, mgmt wouldn't adjust salary either) - No cost-of-living raises over the 2 years I worked there (No raise at all, ever, actually! And no support to be promoted from within) - Layoffs occur twice a year, and everyone is replaceable

      5
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