Pros
Fundamentally BHN is an outstanding company and delivers a great product hitting almost all of the “6 rights” Early on there was an open door with management for new ideas, process' and the means to achieve them. There was an extremely fast pace to meet new goals, initiatives and challenges that came seemingly, weekly. Teams supported their management because they believed in them and the companies objectives and were willing to do the hard work and long hours - most of us thrived on the success.
Cons
As the company grew its infrastructure and process’ to keep up and support it; didn’t. Sales teams were not effective in selling the companies portfolio, strengths and resources and as the pace of earlier years slowed and success was measured with smaller achievements the company’s dirty laundry was more apparent. A change in leadership left dysfunction and confusion between teams and a lack of clear roles, responsibilities and accountably with circumstances was relegated to finger pointing and blame.