Strong impact on growth but complex coordination issues - Operations Manager CEGID Employee Review

Hello, Thank you so much for taking the time to share such a thoughtful and detailed review! 😊 It's truly rewarding to hear that your role has had a real impact on customer retention and business growth, that's exactly the kind of meaningful contribution we hope every Cegid team member gets to experience. The cross-functional exposure you describe (marketing, tech, finance) is one of the things that makes Operations such a rich and valuable function here. Coordination across teams in a company of our size is genuinely complex, and we know that carrying responsibility without always having full control over outcomes can be frustrating. These are challenges we're actively working on and improving alignment and reducing friction between teams is a priority as we scale. Thanks again for being part of the Cegid journey! The HR Team