5.0
2 Feb 2022
Current employee, less than 1 year
Toronto, ON
Recommend
CEO approval
Business outlook
Pros
Unionized Overtime opportunity Paid vacations, Personal days, Sick days Benefits( Medical, Dental, Life Insurance, etc.) Work From Home or from the office Get rid of rude customers just by clicking a button
Cons
Talking to 50-60 people a day over the phone Required availability is every day of the year from 7 AM till midnight ET, doesn't matter if it's Christmas Day, Thanksgiving, etc. Have to stay in the contact center for a year to be eligible to move to other departments