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Call Center Sales Pro

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Excited to continue to grow with CCSP! - Engagement Specialist Call Center Sales Pro Employee Review

5.0
13 Jul 2021
Recommend
CEO approval
Business outlook

Pros

The people at CCSP would be the biggest pro for me. A family atmosphere, friendly, and encouraging. Management believes in the people working here at CCSP and they do everything they can to help us meet our potential. (Of course, you have to put the time in yourself as well, to reach your potential.) I also love the newly remodeled, comfortable building that we are able to work in every day as well as the gorgeous mountain view out the front window!

Cons

The growing pains within my position but I am flexible and this is acceptable due to the excitement of this position evolving.

Explore other reviews about Call Center Sales Pro

5.0
23 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Approachable managers, opportunity for advancement and amazing co-workers

Cons

Very limited PTO . However, I've never requested a day off that I wasn't approved for it.

1.0
8 Jun 2024
Recommend
CEO approval
Business outlook

Pros

I had decent hours and a short commute (though WFH was frowned upon for no discernible reason). Also, as a salaried employee, don’t force a one hour lunch and be timekeeping. Is my job done? That’s what matters.

Cons

Upper management is a complete disaster. Micromanagement is the main MO. Went to Mexico (I’d managed TN, FL, and MX locations for insanely low pay) and was laid off within weeks of return. Never earned what I was worth (post graduate degree with 10+ years of experience). I’m surprised they are still operating. Most of Ops is in MX now - which, fine. But don’t lie to people and dump them without explanation.

1
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