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Capstone Multi-Family Group

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Low pay, Poor management of community - Leasing Agent Capstone Multi-Family Group Employee Review

2.0
29 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Some residents were nice to work with.

Cons

-Roaches -Frustrated resident due to neglected maintenance issues -high level of phone work -disorganization -frequent turnover -expected to sell a rundown apartment community

Explore other reviews about Capstone Multi-Family Group

5.0
28 Sept 2022
Recommend
CEO approval
Business outlook

Pros

I love working for capstone they are a wonderful company

Cons

There is nothing negative to say

1.0
14 Apr 2025
Recommend
CEO approval
Business outlook

Pros

I began my journey with the company as a leasing agent, a role I excelled in despite challenges. However, I encountered several issues that impacted my experience negatively:

Cons

Lack of Proper Training: 1. Both as a leasing agent and later as an assistant, I was not given adequate training to perform my duties effectively. This lack of preparation made it difficult to meet expectations and led to an unsatisfactory work environment. 2. Low Pay and Lack of Incentives: The compensation was insufficient given the workload and responsibilities. Implementing commission-based pay could greatly improve motivation and job satisfaction among employees. 3. Staffing Issues: The company faced significant maintenance staff turnover, which resulted in inefficiencies. For a community of 100 apartments, adequate staffing is critical to ensure smooth operations and to reduce strain on office staff, who are already managing leasing, evictions, and other responsibilities. 4. Communication and Transparency: I was never informed directly that my job performance was jeopardizing my position, nor was I given constructive feedback to improve. Clear communication and support are essential for employees to succeed.

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