People leave bad management not good products - Post Transplant CareDx Employee Review

1.0
13 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Products are covered by Medicare.

Cons

Many companies coming out with the same products. Marketing is poor so they are already scared and on their heels. Lots of turnover. Poor leadership, training and development non existent, petty, unrealistic goals and expectations, reorganization made things worse, comp plan is a joke, place is like high school, clicks, backstabbing, pay is low and they don’t pay women the same as men. Pay is quarterly. Very poor work life balance. Total micromanagement.

Explore other reviews about CareDx

5.0
9 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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