Pros
- No uniform That's literally it.
Cons
- Awful upper management. The area managers or 'Ops Managers' are some of the laziest and incompetent workers I've ever met. None of them have a clue how to actually run a store and place unrealistic expectations on store management. They get paid better than everyone at store level but are constantly 'on holiday' (ours was literally off every other week) and are unable to answer basic questions when you need help and advice. It was insulting to be inferior to these buffoons. - Rough, aggressive, smelly customers. Basically the scum of the town or city where the store is located. Loads of drug addicts and alcoholics looking for money to feed their addictions. Chavs and people on probation from prison. Squared up to once by a customer and shouted at, sworn at, called names and threatened most shifts. - No proper training, even at Management level. Their 'training', only implemented in the last 2 years despite being open since the 90s is reading a website on policies. - Forced to handle filthy items from customers, covered in saliva, blood, dog hair and worse. We were told we were 'too fussy' in turning away items in the store I worked at, even during the height of the pandemic. - Terrible pay at all levels. They expect you to put up with so much abuse and mistreatment but pay you the lowest the possibly could. We consistently hit bonus when I worked there, so our Area Manager tacked on a big increase in targets to attempt to stop us getting it so often. You won't be valued here - they are an immoral and selfish company that's run by idiots. Do not work here; as other people have said, you deserve better than this.