Pros
the training is very good and thorough they did a good job at getting the reps excited to hit the sales floor and start raking in the big bucks many reps make a decent living and are able to provide for their families
Cons
However once you get out of training and get your dealer code you will realize that most of the things they said were just smoke and mirrors. Their commission structure is made to be impossible to understand on purpose to keep you from realizing they are taking money from you. You really know its bad when other reps openly talk about updating their resume and looking for new jobs during the very slow periods. Many times you have a customer come in that just has a tech support issue that takes hours to fix (which you do not get paid for but your expected to handle no questions asked) Bill pays are the same thing usually a customer will come in for the sole purpose of paying their bill (also something you dont get paid to assist with but are pretty much forced to) Many of the customers are extremely rude and take out their financial frustration on the reps.