Deceptive selling encouraged - Account Manager Cellular Sales Employee Review

1.0
4 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Eligible for discounted Verizon cellular service. Opportunity to exceed $100k yearly if you have no morals.

Cons

Deceptive selling is encouraged. In order to maximize your earnings you are encouraged to sell a 2+ year old Motorola phone at triple the cost you can buy it for on Amazon. You work at different locations depending on the day of the week and your schedule is determined by a draft system on a quarterly basis with only the top selling reps receiving a decent schedule. Daily inventory that results in employees being charged for missing inventory (even if the inventory was removed by floor support). No PTO. You often have to monetarily bribe fellow employees in order to arrange time off. Sick and emergency time off is not allowed without a doctor's excuse or a doctor's excuse for a family member. This company is so petty that the thermostats for each location are controlled remotely and you have to text one of two people in order to have them adjusted. This position is commission only which means you get paid absolutely nothing for spending hours of your time providing tech support and accepting bill payments, and if that's your unlucky "swing" you are forced back to the bottom of rotation of several employees for your next potential sales opportunity. The constant turnover rate is indicative by the monthly new recruits who are training.

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Cellular Sales Response
1y
We appreciate you taking the time to share your experience and feedback with us.

Explore other reviews about Cellular Sales

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

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Cellular Sales Response
3mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

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Cellular Sales Response
1w
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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