Lack of Vision, Training and Benefits - Anonymous employee Coach Employee Review

2.0
26 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Job security is high as unless you do something terrible like steal, you basically cannot get fired.

Cons

Worked for Coach for close to 6 years, and company has deteriorated. The company has no vision (especially with new CEO and new creative director), unsure who their target market is/want to accept who their target market is and therefore design/sales have been slumping affecting bonus' both for year end and monthly team pay which was a huge perk for working retail. Typical retail hours/vacation so nothing above and beyond. Pay is low for regular SA's and managers given other retail environments in the area.

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5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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