Toxic Environment - Anonymous employee Coach Employee Review

1.0
12 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers are supportive and discounts for an affordable luxury brand are great. They also have summer Fridays.

Cons

Leadership create a very toxic environment which reflects in the companies high turn over. Co-workers support each other but are generally unhappy with the over all company culture.

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5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and opportunities for advancement

Cons

Retail hours can be tough

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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