Old School Bank Slow to Embrace Change - Financial Services Representative Commerce Bank Employee Review

2.0
15 Aug 2015
Recommend
CEO approval
Business outlook

Pros

-Culture good overall, great reputation as a bank, and co-workers seem to be ethical overall -Not a whole lot of pressure to sell products like other larger banks -Very conservative -Bank has been around for 150 years -Lots of opportunities to move up

Cons

-Still uses tons of paper for everything -They seriously need e-signature pads for signing signature cards and loan docs -You spend hours doing maintenance and redundant pushing of paperwork tasks that takes away from time you could be calling customers or out in the field prospecting potential customers -The bank is very conservative so if you work at a branch in a blighted neighborhood it is very hard to get loans and credit card applications approved (you get most of your incentive bonuses for HELOCS, HEILS, RLOCS, and Credit cards, so this important) -An outside consulting firm needs to seriously go undercover and see whats going on: There are lots of people who need to be fired for inappropriate comments, being lazy, and jobs that are seriously useless such as CRF and the people you call just to close out a debit card for fraud (the personal bankers could do this task in the time it takes waiting on hold to speak to a representative). -There is not enough room to write all of the cons, and I seriously wonder if Mr. Kemper even cares.

Explore other reviews about Commerce Bank

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people. Interesting work. Great work balance.

Cons

I honestly cannot think of anything.

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None - the pay was well below what I was used to making.

Cons

You can include that if it’s true, but it’s safest to present it as your personal experience rather than implying a medical conclusion or making broader claims about the company. Here’s a revised version: Commerce Bank was the worst place I’ve ever worked. I came into the role with years of experience, confidence, and a strong work ethic, but I left questioning my abilities in a way I never had before. The management style I experienced was disparaging, overly critical, and unsupportive. Rather than feeling coached or developed, I felt constantly torn down. The work environment became so toxic for me that I ultimately sought therapy to cope with the anxiety I experienced surrounding work. My anxiety became severe enough that my healthcare provider increased my medication. No job should have that kind of impact on someone’s mental well-being. I recognize that others may have different experiences, but mine was one of the most damaging professional experiences of my career. I would encourage prospective employees to carefully evaluate the leadership and management culture before accepting a position, as it can make all the difference. This version clearly states your personal experience (“for me,” “I experienced”) without asserting that the company universally causes those outcomes. That makes the review both compelling and more defensible.

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