Good pay and work-life balance, but management needs improvement - Field Operations Specialist Communication Service for the Deaf Employee Review

Flexible schedule, wide range of duties

Travel time to clients, activities, work sites

Fully remote position with company-provided equipment, including a laptop and keyboard, set up before your first day.

Training relied on self-paced courses with several broken links, leaving onboarding feeling disorganized. Attendance and course-pacing were monitored closely, and check-in meetings often felt unproductive. My account was also locked out multiple times without clear explanation. The role itself was fairly basic relative to relevant experience, with limited room to grow or use existing skills.