Look, But Don't Touch - Or Go There - Anonymous employee Community Tax Employee Review

1.0
17 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

decent product offer to their clients

Cons

In reading the most recent (April) reviews, it appears that management had their employees write up "glowing reviews." Are things that bad that they needed 16 "reviews" to bolster their ratings? Of course someone from "management" may pop up and say that employees are free to write up reviews, whether good or bad and these employees feel good about working for Community Tax. Their benefits are very costly and there is no 401k. Turnover is ridiculously high. Did not study for your sales job before you start? Don’t be surprised if you get let go by 10am. The attorneys that work there put in 60+ hours a week for inadequate pay. They are very bright and wasting their talent. The office is one large room and can be rather loud. There is so much potential here, if the right management was in place. Until then, expect high turnover, less than average pay, and a myth of making 6 figures (unless you are buddies with management). Good luck to those who choose to work there.

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Community Tax Response
10y
Written by one of the owners and managing partner of Community Tax, LLC *********** It is becoming apparent that someone with a vendetta against management and ownership is writing negative posts on Glassdoor. Sincerely, there are quite a few insults that are inaccurate, and we would like to address them. First, yes, 16 members of the Community Tax team willingly posted reviews on Glassdoor. We are not sure why this is a criticism. We see it as an indication that many members of the team were willing to recommend and even defend the company they are proud to be a part of. Secondarily, there is no 401k at the moment, however, Community Tax is 6 years old, and has made massive investments in infrastructure, a brand new state of the art office, and marketing efforts in order to create stability, and longevity for every member of the team, in addition to an endless flow of leads driven straight to a salesperson’s phones enabling them to maximize their opportunity provided they are a talented hard working sales person. Attorneys do not work 60+ hours per week, and a significant percentage of the sales floor are six figure income earners. Anyone coming in for an interview is welcome to sit down with these members and meet them, to hear this first hand. Furthermore, anyone who interviews for a sales position is invited to shadow a senior sales rep, and can see the opportunity for themselves. As far as the personal attacks on management, as an owner, I am always eager to hear constructive input from my team members, which is why I, and every single owner of the company have an open door policy. However, I don’t really value input from an alleged “former employee” fabricating stories and hiding behind an anonymous post on Glassdoor. Every company has room for improvement. However, I am proud of every single person’s efforts at CTax, which has resulted in record production, double digit month over month revenue growth, and a 25% increase in staff in the past year alone. There is a reason that we, the same management team you attack, have built the largest tax relief company in the country in just six short years. This was no accident, and nothing was given to us. Through hard work, dedication, and a strong commitment to both our team and customers, Community Tax has emerged as an industry leader. Despite this growth, we still are just getting started. My door is always open for anyone who wants to come discuss the vision of Community Tax, and where we WILL take the company in the coming years.

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5.0
20 Sept 2024
Recommend
CEO approval
Business outlook

Pros

good money, ethical management, good culture

Cons

Remote work post covid, no comradery

2.0
19 Nov 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the people were great to work with.

Cons

They expected a ton of work for ridiculously low pay. Management was dysfunctional and had too many meetings. They never really fixed anything. They cared more about being sued than actually providing quality service from the start.

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