A corporate theatre full of clowns - Team Leader Concentrix Employee Review

• Game of thrones among operations. Every campaign is run by toxic operations team members, from senior managers to SMEs. This is the most toxic workplace I’ve ever stepped into. The only skill that truly matters is pleasing the right people, being in the right circle. • The Senior Manager will use your health and your strength until you’re completely burned out. And the moment you get sick or can’t keep up anymore, he’ll drain whatever’s left of you and fire you without a second thought. • Absorbed the workload of four to five good-for-nothing team leaders under a single salary, only to be dismissed and undermined by a senior project manager whose ego is bigger than his head. The moment you establish boundaries and clarify that certain tasks fall outside your role, you’re conveniently labeled ‘underperforming’ and promptly pushed out of the company under various ‘pretexts.’ • Management has no real ability to manage people. They act like dictator, corporate clowns, and 99.9% of employees quit because of operations and HR inability to take proper action, not the job in itself. • The least deserving people & the most toxic are promoted to Team Leaders, SME’s, Senior Team leader, managers, without knowing how to do the actual tasks. Promotion tests get sabotaged, answers are circulated beforehand, and growth depends entirely on staying on operations’ good side. HR ? Never sees anything bad happening when it comes to senior operations. • Senior leadership, with a special shout-out to the Moroccans, who are sinking the business through arrogance and poor decisions. Employees are treated as disposable despite the fake “we are family” narrative. A very toxic one. Values and integrity are just words; their real talent is crushing people, promoting favorites, and doesn’t care if their toxicity is making employees quit, drowning the project along the way, as long as their pockets are filled, villas are allocated to them, they good. • Those who flatter operations get promoted, while honest and hardworking employees are sidelined, sabotaged, and pushed into emotional and mental breakdowns until they quit. Some are even fired without proper evidence because operations and HR treat their own word as fact. The structure is corrupt and completely lacking humanity. • The site director talks a big game but seems as if she’s unaware of the toxicity operations fosters, which is not the case at all. She also clearly has a favorite, someone who gets every promotion, despite every project he touches inevitably shuts down. Truly impressive talent. • Micromanagement to the finest level. RTA’s interfering in Team leaders work, spending more time bossing people around than doing their own job. They act like HR, deciding who should get fired with their favorite team leader. Employees left and will continue to leave because of their toxic behavior, not because they’re bad at doing their jobs. • Dirty building and washrooms. Over time, leadership’s character has grown just as filthy. Not only is the place old, it feels like a mental asylum thanks to the behavior of senior operations & management.