Don't work here, it's toxic. - Anonymous employee Concentrix Employee Review

1.0
20 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fellow employees are awesome to work with.

Cons

Attendance policy doesn't allow for illness. They are too quick to fire based on attendance in order to meet a metric They keep on repeating that there is a contract saying that we were available 24/7. No work- life balance. If you book a vacation, they approve each separate day so if you are out of town, you are expected to show up for the day that was not approved then resume your vacation. They think they own their employees. There's alot of negative feedback, very little positive feedback. Supervisors are poorly trained. Trainers are poorly trained. They cut hours around Christmas time They force overtime by adding on your schedule in a sneaky way. If you don't work your extra hour or two then they start removing attendance points. The building always had a funny smell and management doesn't care. Any praise is superficial. They are morally bankrupt

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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