Holy Mother of Micromanaging! - Technical Support Specialist Concentrix Employee Review

1.0
1 Mar 2021
Recommend
CEO approval
Business outlook

Pros

- They pay you money. That's about all they do right.

Cons

- Stop micromanaging the smallest details of your employees (not an exaggeration! Stay away from this job!) - Constant surveillance even when working from home? WTF??????? I've never heard of that in my life and its disgusting! - You're not even allowed to get up to go to the bathroom when you're supposed to be taking calls! You must wait until your break or lunch or you will get chastised. - I've held a secret clearance and worked for the US government before and there wasn't this much surveillance or micromanagement. - I'm way overqualified for my position but they still pay me way below the national average. I accepted this job because I was out of work for 2 months. - In training they will spend the first 3 days telling you all the ways you could get fired. - God forbid you have an animal, children or maybe a noisy roommate when you work from home. You will be verbally reprimanded if there is the slightest noise in the background. - The hours are absolute trash and you don't get to pick your schedule. - No matter your experience or qualifications you will likely be stuck working every weekend with mandatory overtime and the worst hours imaginable. You will have absolutely zero life unless you have no family and no friends. - Low pay Still wanna work here? Don't.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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