The colluges are kind and helpful. The salary is fair considering the minimal requirments.
Cons
The upper managment is detached and pressuring. No trust between the employer and employees.
Concentrix Response
2y
That’s the opposite experience we want our game changers to have. We’re disappointed to hear about your concerns with your Team Leads. We hold game changers to high standards when it comes to how we treat each other and, our leadership teams are no exception. Thanks for taking the time to speak your mind. It really does help us improve.
A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!
Cons
Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.
Paid training
Always hiring
Occasional snacks
Some managers are cool
Cons
Lie about base pay and pay structure
Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.)
Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason.
Schedule will change constantly and often little notice.
-Mandatory hour cuts and overtime within 2 weeks of each other
-Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10.
HR will lead you on about opportunities in other departments but they never actually open for you.