Poor leadership - Anonymous employee Concentrix Employee Review

2.0
16 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employees are passionate about the work they do and the actual work is enjoyable.

Cons

Before a management change several months back this was a great place to work, since then everything seems to be falling apart a little more each day and the site manager has created a hostile working environment for everyone.

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Concentrix Response
2y
We are grateful for your review, even if your experience isn't our best reflection of Concentrix + Webhelp for a home through your career. We do provide our leadership an overview of this anonymous feedback on a regular basis so that we can continue to focus on what our game-changers both want and need, however, we encourage you to share more information with your local People Solutions leadership, particularly regarding how you don't feel supported or that training isn't preparing you to be successful. We have an Open Door Policy that encourages communication that helps support our staff. When we talk about our culture and what it means to us, it isn't just words we say, we live it, and this includes giving our staff respect and hearing their voice when they give us feedback. If you are not comfortable sharing your feedback in person, we also have a confidential inbox, staff.online.feedback@concentrix.com, which is another means of providing us with more specific details with the guarantee of your anonymous feedback being shared for consideration. Our game-changers are important to us, and we want you to enjoy a long and stable career at Concentrix + Webhelp, we hope that you will give us more information to make this happen.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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