toxicity - Call Center Agent Concentrix Employee Review

Hey there! Thank you so much for sharing your feedback with us. We're really happy to hear that you feel supported by the company and that your stress levels are manageable. We have some great internal mental health support initiatives available; feel free to check out our CORE or Wise pages for more info. You can also reach out to Momentum at 0800 229 355 to access these services. They'll get back to you within 72 hours to help you book your first session, which will be over the phone. We truly appreciate your honesty about the long hours and salary concerns. Your suggestion for permanent incentives is incredibly valuable, and we're actively working on that to make our workplace even better! Earlier this year, we managed to increase employee salaries across the board for all our game changers in South Africa. We understand you might feel this is not enough, but we are working on a number of initiatives, so please keep an eye out for updates and internal communications from our teams! We're committed to creating a positive environment for everyone, and your input is really helpful on that journey.