Not the best job ever, but also not the worst... - Sales Associate CosmoProf Employee Review

1.0
21 Apr 2017
Recommend
CEO approval
Business outlook

Pros

The vendors (not CosmoProf) are always sending you free products to test, vendors also send brand trainers to teach you about their products. The store operation hours give you a fairly normal work day. That's really it.

Cons

The systems/tech are incredibly old and impossible to operate; you have to constantly jump through hoops and do a ridiculous amount of steps to get even the most simple tasks done; pay rate puts you barely above the poverty line; company policies are constantly changing; when you're hired you're promised the opportunity to move up in the company easily, but my manager, DM, and TM were all outside hires so no real opportunities to go further in the company are given; no overtime allowed, and their overtime policies in general are confusing and total BS - for example, Sunday's are only 12-4 so if you're working Sunday, you have to come in on what should be one of your days off to work a 4 hour shift (with no makeup time off); calling out 2 times in your first 6 months is considered "excessive" and you'll likely be fired; the chances d getting a requested day off are slim to none; the "breaks" are laughable; benefits (vacation days/sick days/insurance) aren't even available until at least 1 year. I could go on forever honestly, but I'll stop there.

Explore other reviews about CosmoProf

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy job Discount Free samples(sometimes) Don’t have to deal with the public because it is only licensed professionals

Cons

You work alone for a few outs Also if you are scheduled Sundays you work alone. Some people come in and steal and it’s scary if you don’t know how to handle the situation. Especially if you are alone Even though you don’t have to deal with the public you do at the same time because some people come in and try to shop even though they don’t have a license.

4.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

- easy tasks - friendly customers - good employee discount - lots of education

Cons

- pay - part time schedule only

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