Good work life balance - IT Tech Support Cox Communications Employee Review

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I’m able to work remotely.

Cons

Not much help when it comes to needing assistance working remotely.

avatar
Cox Communications Response
3mo
Thank you for sharing a review! We're happy to hear that you are experiencing work-life balance and the many perks of hybrid/remote work culture. While we don't know the details of the issues you've experienced related to remote assistance or difficulties getting responses from management, we hope you will take the time to address these directly with your leader and/or HRBP so they can provide assistance and resolution. Thanks again!

Explore other reviews about Cox Communications

5.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Voted one of the best companies to work for and I stand by it! Great work life balance. Pay, PTO, great benefits are all great.

Cons

No complaints for the company

3.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, sometimes free food, equipment provided

Cons

Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

See reviews by: Helpful|Rating|Date|All