4.0
13 Apr 2026
Current employee, more than 5 years
Omaha, NE
Recommend
CEO approval
Business outlook
Pros
Working from home is nice, free Cable and internet just pay rentals for equipment. Solid support form Management.
Cons
Over entitled customers, yearly price increase witch cause extra work for no good reason. You do everything a Customers support agent such as Trouble shooting billing and Sales. Customers do not want to be upsold trying to get their services restored. Mobile phones suck