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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Great benefits and pay, but metrics are challenging - Customer Advocacy Specialist Cox Communications Employee Review

      4.0
      4 May 2026
      Customer advocacy specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, Great pay, Was able to work from home

      Cons

      Hard to meet all metrics, Hard to get assistance when unknown troubles come up, management is not always responsive

      Explore other reviews about Cox Communications

      5.0
      28 Jun 2026
      Director, product management
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great culture & benefits. Part of a great team.

      Cons

      Going to be merged with Charter. Major changes heading our way.

      4.0
      20 Jun 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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