Corporate Slave Labor At Best - Help Desk Technician Cox Communications Employee Review

1.0
10 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Though the pay was decent, raises were minimal at best.

Cons

Management is unqualified, bias and works on the "good-ol' boy' system playing favorites to one employee over the other. What is "company policy" to one employee may not be for another. My supervisor told me at our first one-on-one meeting that she "hated men". I find this an issue but HR didn't. Though you have plenty of paid time off accumulated, try and take it, management will deny your time off request. HR is a joke. I had a serious issue with my supervisor blocking a promotion even though it was approved by HR and was told by the manager of the department that they wanted me working for them. When I went to HR to file a complaint I was told they couldn't do anything about it, that managers have a right to not let people leave their team. Advancement is not possible in this company though they lie about this during orientation and hiring.

Explore other reviews about Cox Communications

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

1.0
9 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Benefits were good and PTO was nice.

Cons

Leadership fails at seeing opportunity. Sales approach is archaic and those who act in bad faith are rewarded. If you try and move to a different role leadership will reward you with a PIP.

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