Tech Support is Really Sales - Technical Support Representative Cox Communications Employee Review

Experienced Enterprise Data Architect with Strong Manufacturing & Telecom Expertise

Documentation and knowledge sharing can be improved to reduce dependency on a few key people. Decision‑making sometimes takes longer due to multiple approval layers. More investment in training and upskilling would benefit the teams.

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.