Don't think JUST DO - F. . . Cox Communications Employee Review

2.0
28 Jan 2009
Recommend
CEO approval
Business outlook

Pros

Well, you get freecable, kind of.

Cons

You can never get a answer on any thing. If you ask, it is most likely that you will be told to let management or your Team Leader know what u find. They were driven by R.G.U,s an now they are driven by Homecertification witch takes longer to balance hous an equipment, an f.s.r is not given more time to do job there for your point per hr go down or you short cut your job an stick it to the customer an your repets go up. There was a time when f.s.r. could sale the customer on ((free)) internet if you were at there hous an they did not have internet threw cox an you could earn some money that way but they took that away too...THX... This list of things can go on an on an on..

Explore other reviews about Cox Communications

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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