good if you are fine working alone - Technical Support Representative Cox Communications Employee Review

3.0
25 Sept 2017
Recommend
CEO approval
Business outlook

Pros

ok pay, they do a lot of fun stuff and give aways, people are cool

Cons

no help on the floor, like at all. you have to call a sup line to get any help and sometimes they are rude. the system they use for order entry is out dated by 20 years. dos based.. hard to key the sales we need to hit in TECH SUPPORT when the system is complete garbage.

Explore other reviews about Cox Communications

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, pay and benefits

Cons

Selling out to Charter so many will be displaced.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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