Cox: A Great Employer - Account Services Representative Cox Communications Employee Review

5.0
1 Mar 2009
Recommend
CEO approval
Business outlook

Pros

Cox is a great place to work because they provide an excellent opportunity for growth and promotion, as well as a highly competitive compensation package. Cox employees are valued and treated with a great deal of respect. Management is friendly and those in leadership take care to ensure that each employee has the opportunity to succeed in the workplace and in life. I've worked for various call centers during my career and Cox outshines them all!

Cons

The only real downside to working for Cox is that it can be a very demanding employer.

Explore other reviews about Cox Communications

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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