Tech Support - Tech Support Representative Cox Communications Employee Review

3.0
27 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Good contact with customers, Free cable and perks. Employees great to work with and nice environment good contact with customers.

Cons

Hardcore sales from tech support. Moving to more sales environment, Management more interested in sales and felt like moving to a quota system

Explore other reviews about Cox Communications

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Experienced Enterprise Data Architect with Strong Manufacturing & Telecom Expertise

Cons

Documentation and knowledge sharing can be improved to reduce dependency on a few key people. Decision‑making sometimes takes longer due to multiple approval layers. More investment in training and upskilling would benefit the teams.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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