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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Not Good - Customer Service and Sales Cox Communications Employee Review

      1.0
      16 May 2018
      Customer service and sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Insurance on your first day. Free Cable, Phone, and Internet. Pretty Campus. Good food but cafeteria is very small. Closes early.

      Cons

      They have poor air conditioning in half of the building. Very hot inside. Training was poor. The trainer went way too fast and her style of teaching was very confusing. Lots of favoritism. I was being harassed by an employee and when I reported it to my trainer and HR, I was told they would look into it and nothing was done about it. I was also forced to do training projects with this person who was bullying me. Way too much gossip. Management is a joke and they do not care.

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      5.0
      2 Mar 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      4.0
      20 Jun 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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