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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Disappointed in Leadership Decisions - Anonymous employee Cox Communications Employee Review

      2.0
      27 Aug 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, great coworkers, work / life balance

      Cons

      Starting October 18, if you are assigned to a corporate office then you are required to get the C19 vax. Even if your team is still working 100% remote, you must get vaxed or you will be given a 2 week termination notice. There are medical or religious exemptions, but I don't agree with the decision regardless. I'm not going to submit a BS exemption just to keep my job. I'd rather retain my integity. Cox did not require my other vax records when I was originally hired, so why do they pretend to care about my health now? Regardless of my vax status I wouldn't agree with this policy. It's very sad because before this decision I had nothing but positive things to say about the company.

      avatar
      Cox Communications Response
      4y
      Thank you for your feedback. The health and safety of our employees, customers and communities is very important to us, which is why employees in designated roles or certain Cox locations are required to be fully vaccinated against COVID-19. We believe that we have a responsibility to help stop the spread of the virus, and we’re happy to do our part. We understand that not everyone will agree with our decision, but we want to do our part to keep our employees, customers and communities safe, and to end the pandemic, and we want to continue to live up to our value of leading by example. Thank you again for taking the time to write this review.

      Explore other reviews about Cox Communications

      5.0
      23 Mar 2026
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, Work life balance and benefits

      Cons

      Stability can sometimes be an issue with constant changes

      avatar
      Cox Communications Response
      2mo
      Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
      3.0
      6 Jun 2026
      Retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, sometimes free food, equipment provided

      Cons

      Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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