I actually enjoy coming to work. - Solutions Specialist Cox Communications Employee Review

5.0
17 Nov 2021
Recommend
CEO approval
Business outlook

Pros

I work in retail sales. I help set customers up with new services, take payments, return/exchange equipment and answer questions customers may have. The environment is great. The people I work with are cool, they do their job and have good attitudes. Help is always available. I’ve been in a few retail positions, and this is by far the best one. The pay is pretty good too. There’s plenty of room for advancement in the company.

Cons

The systems can be difficult to learn. You spend 1/2 days during your first 8 weeks learning how to navigate the systems in training. Don’t worry, practice will help.

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Cox Communications Response
4y
Thank you for your review, we appreciate you taking the time to share your experience. We're thrilled to know that you feel fulfilled in your role at Cox and are loving your journey here. Happy to have you as part of the Cox family! Keep up the great work!

Explore other reviews about Cox Communications

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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