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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Inbound Sales Representative - Inbound Sales Representative Cox Communications Employee Review

      1.0
      29 Apr 2015
      Inbound sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      This company is undergoing many changes since it's restructuring last year. Inbound Sales rep used to be an excellent position with unlimited earning potential. Now it means "glorified customer service agent. Pros are excellent benefits, PTO and a lot of free lunches. Guaranteed bonus during training.

      Cons

      Micro managed to death, the scorecard is ever evolving because they are holding reps to the old standards and the calls are no longer sales calls. Will get fired for underperforming in a metric twice within a four month period. Outsourcers are getting the sales calls, Cox employees get the overflow.

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      5.0
      7 Apr 2026
      Sr. data architect
      Recommend
      CEO approval
      Business outlook

      Pros

      Experienced Enterprise Data Architect with Strong Manufacturing & Telecom Expertise

      Cons

      Documentation and knowledge sharing can be improved to reduce dependency on a few key people. Decision‑making sometimes takes longer due to multiple approval layers. More investment in training and upskilling would benefit the teams.

      4.0
      20 Jun 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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