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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Awful in every way - Technical Support Cox Communications Employee Review

      1.0
      16 Mar 2023
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Trainer was nice, discount was cool

      Cons

      Pay was $16 an hour while McDonalds was paying $14. You make less than 1% on the commission of selling products to irate people. If a bug is discovered where you make anything approaching decent money they kill it. Predatory behavior, awful service quality, absurd level of micro-management, inane DOS-based system run on an emulator. The training teaches you next to nothing on how to actually fix anything. Mostly just how to sell products.

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      5.0
      15 Apr 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Office, pay, benefits, culture is great

      Cons

      Company changes are creating disruption

      4.0
      20 Jun 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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