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Credit Karma

Part of Intuit

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Seems To Be Losing Its Way - Anonymous employee Credit Karma Employee Review

1.0
14 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of perks, after-work team building events, in-house barista, snacks, drinks, offsite activities, etc... Business seems promising, and moving in the right direction - always receive high praise from strangers when they find out I work at CK Really smart & fun people (but that's changing, see below) Was pretty relaxed for being in hyper-growth mode

Cons

As the company is growing there seems to be people that fit into the CK mold as well as it used to be. People lacking skills for certain levels. Seems like people are being hired because they look good on paper vs how it used to be where the culture fit seemed more important. Lots of outside hires to fill new roles vs promoting people from within (and many people stuck on customer service salaries despite moving into other positions) As stated by others, management frames the business as saving the world but it's still just a credit card lead generation site Lots and lots and lots of gossip/politics - The EC preaches about transparency but what you know about the company (and the future of it) really depends on your position and who you know Seems to be a lot of turnover in the last 2-4 months with little done to explain to rest of staff. Multiple times people are involved in big projects and then just gone. Leads to a lot of rumors as to how/why they left. Pay is not very competitive - many people took pay cuts to come here and were sold on a Google Trends chart and the potential value of options - but now we're being told not to count on that. Company changed raise procedure at last minute to institute a (rather paltry) bonus structure that doesn't take affect until next year. Widespread angst and unhappiness across multiple teams

Explore other reviews about Credit Karma

5.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great pay, benefits, growth opportunities

Cons

Intuit acquisition has a lot of unknowns

2.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Skill Building: There are good opportunities to get hands-on with data, automation, and AI workflows. There is a lot of autonomy to try new things and ownership given to ICs. Things are never boring and I genuinely enjoyed the work itself. Colleagues: You will find some supportive peers and team members who make the day-to-day work easier. Resume Value: The brand recognition and experience gained here are genuinely helpful for future job searches.

Cons

Abrupt Termination: After 11 months in role, my contract was terminated early with no warning (and effective immediately) via a 5 min call with my agency's recruiter. There was no response from management when requesting final sync. Instability/Job Security: The looming integration with Intuit creates a constant backdrop of anxiety. I can tell the company is doing its best to stay competitive and ahead of the curve. However, the immense value placed on automation and AI can make employees feel replaceable and like they're working themselves out of a job. Lack of Process/Planning: Fast-paced and reactive culture. Attempts to introduce better workflows or quarterly planning to manage workload were often met with resistance or dismissed. Without procedures in place, managers also feel the need to micro-manage. Advice for Contractors: Negotiate a 4-week notice period into your agreement so they cannot terminate you immediately without pay. Ensure your agency is offering PTO/Sick time as well. All benefits are negotiable. Do not work overtime expecting loyalty or conversion. Set boundaries.

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