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      DHL Express

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      DHL European Management Arrogance Killed DHL-USA - Operations Manager DHL Express Employee Review

      1.0
      1 Sept 2016
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Started with ~17% market share at merger with Airborne. Decent benefits. Decent Promotion opportunities. Airborne brought excellent National Accounts like IBM, Dupont, Xerox, Glaxo, and Technicolor.

      Cons

      DHL european management flocked to the US operation, replaced many excellent managers with their own people, and refused to listen to Airborne managers/VPs who knew how the domestic US operation ran. Remember that DHLs domestic US operation was less than 10% of what Airborne's was at time of merger. DHL arrogance killed the domestic US operation.

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      5.0
      16 Apr 2026
      Courier
      Recommend
      CEO approval
      Business outlook

      Pros

      Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

      Cons

      For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

      4.0
      12 May 2026
      Lead qualification specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Get entry level sales position. The company has great benefits..

      Cons

      You will be calling 80-100 times per day for months until you get promoted but it’s a fairly easy job. Can just be boring.

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